Homepage forms unavailable for about three hours
Homepage forms and controls were unresponsive for about three hours after the 8 September deploy.
- The incident lasted about three hours, starting at 21:47 UTC on 8 September.
- Only the main homepage was affected; regional apps and customer data were unaffected.
- We learned deployments could use untested dependencies when build tooling fell out of sync.
- We tightened deployment safeguards and expanded browser testing to catch similar failures before release.